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Robert Half

Collections Specialist

Career Insights for Collections Analyst

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Based on Indiana data

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What they do

A Collections Analyst communicates with clients to provide support and follows up on outstanding payments. Prepares and reviews reports about collection accounts and monitors collection of over-due accounts. May also analyze credit risk and recommend credit extension.

$54,337 / year median in Indiana

-9% projected decline

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Job Description

We are looking for a Collections Specialist to support cash operations, payment activity, and customer credit oversight for our Jeffersonville, Indiana team. This position plays a key role in maintaining accurate cash records, strengthening payment controls, and helping the business make informed credit decisions. The ideal candidate brings strong analytical skills, attention to detail, and experience working across finance and operations to resolve issues efficiently.
Responsibilities:
  • Oversee day-to-day cash activity by tracking balances, assisting with short-range forecasting, reconciling accounts, and monitoring available liquidity.
  • Coordinate payment execution across approved disbursement channels while ensuring transactions align with company procedures and financial controls.
  • Manage positive pay administration, address exception items, research bank file or transmission problems, and drive corrective measures to reduce repeat issues.
  • Review incoming cash activity, resolve complicated posting or reconciliation discrepancies, and partner with billing, receivables, and operations teams to clear outstanding items.
  • Prepare and support short-term cash outlooks by evaluating trends, explaining variances, and reporting treasury-related performance insights.
  • Assess customer credit applications, perform financial reviews, recommend appropriate credit exposure levels, and help monitor ongoing account risk.
  • Support the corporate card program by maintaining accounts, reviewing policy adherence, and researching unusual or noncompliant activity.
  • Maintain banking records, user permissions, account setup details, and treasury system settings to support secure and accurate operations.
  • Identify and recommend improvements that strengthen treasury workflows, enhance reporting quality, and increase operational efficiency.
  • Complete additional finance and collections-related tasks as needed to support departmental priorities.