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State of Louisiana

Business Analytics Specialist

Career Insights for Collections Analyst

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What they do

A Collections Analyst communicates with clients to provide support and follows up on outstanding payments. Prepares and reviews reports about collection accounts and monitors collection of over-due accounts. May also analyze credit risk and recommend credit extension.

$49,854 / year median in Louisiana

-6% projected decline

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Job Description

PSSC 26-112-RJ
The mission of Pinecrest Supports and Services Center is to support people with intellectual and developmental disabilities to reach treatment goals and to return to more integrated community living settings. Pinecrest Supports and Services Center specializes in the treatment of people with comorbid intellectual and developmental disabilities and complex medical, behavioral, and psychiatric support needs. Pinecrest Supports & Services Center (PSSC) is seeking a dedicated and compassionate Business Analytics Specialist to perform diversified and technical tasks in the Fiscal Dept. If you're a compassionate, organized, and team-oriented professional ready to make a meaningful impact in a supportive environment, we encourage you to apply! Six years of experience in accounting, budgeting, contracts, economics, engineering, finance, financial auditing, grants, human resources, information technology, management analysis, operational auditing, policy planning, procurement, social services, statistical analysis, tax collections, or tax enforcement; OR Six years of experience in any field plus three years of experience in accounting, budgeting, contracts, economics, engineering, finance, financial auditing, grants, human resources, information technology, management analysis, operational auditing, policy planning, procurement, social services, statistical analysis, tax collections, or tax enforcement; OR A bachelor's degree plus three years of experience in accounting, budgeting, contracts, economics, engineering, finance, financial auditing, grants, human resources, information technology, management analysis, operational auditing, policy planning, procurement, social services, statistical analysis, tax collections, or tax enforcement; OR An advanced degree plus two years of experience in accounting, budgeting, contracts, economics, engineering, finance, financial auditing, grants, human resources, information technology, management analysis, operational auditing, policy planning, procurement, social services, statistical analysis, tax collections, or tax enforcement.
EXPERIENCE SUBSTITUTION
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field. The official job specifications for this role, as defined by the State Civil Service, can be found here .
Job Duties:
  • Develops dashboards for the clear and practical communication of insights
  • Communicates with stakeholders on current analytics & reporting needs
  • Develops clear, actionable plans for the collection, communication, and dissemination of analytics insights
  • Programmatically interfaces with various environments and software for the extraction, transformation, and loading (ETL) of data for collection and reporting
  • Maintains and database system utilizing the business intelligence tools that measures and reports on key performance indicators in OSHCF Fiscal initiatives and operations;
  • Develops new indicators to meet the needs of OSHCF Fiscal programs;
  • Collaborates with the Business Intelligence Unit and Management Team on data-related issues and workflows to prevent data integrity failures;
  • Produces quarterly data summaries that highlight and communicate the data issues and/or result;.
  • Participates as a subject matter expert on data teams and workgroups;
  • Identifies data deficiencies or opportunities for collaboration required to support OSHCF Fiscal programs;
  • Develops technical documentation to aid in communication of indicators with programmatic staff; and
  • Maintains estimates of project completion dates and time required, communicating updates on projects regularly.
Position-Specific Details:
Location:
Fiscal Department:
Pinecrest Supports & Services Center, Pineville, La.
Appointment Type:
This position may be filled by probation, promotion, demotion, lateral transfer, detail to special duty, or job appointment. Preference may be given to employees of Pinecrest Supports and Services Center.
Work Schedule:
Monday-Friday; 8am-4:30pm. How To Apply; No Civil Service test score is required in order to be considered for this vacancy. To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
  • Information to support your eligibility for this job title must be included in the application (i.
e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete. Pinecrest Supports and Services Center is a State As a Model Employer (SAME) agency that supports the recruitment, hiring and retention of individuals with disabilities. For more information on employment resources for individuals with disabilities, see the Louisiana Employment Resources Guide at http://www.laworks.net/Downloads/LRS/EmploymentResourceGuide_2018.pdf (Download PDF reader) Pinecrest Supports and Services Center is an Equal Opportunity Employer There is no guarantee that everyone who applies to this posting will be interviewed.
Contact Information:
For further information about this vacancy contact: Robert L. Jones Pinecrest Supports & Services Center P.O. Box 5191 Pineville, LA. 71360 Robert.

Jones@la.gov Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.