Collections Specialist Roessel Joy Boston, MA Job Details Full-time | Contract $27.04 - $32.56 an hour 2 hours ago Benefits Health insurance Dental insurance 401(k) Vision insurance Qualifications Account analysis Basic math Attention to detail Typing Telemarketing Full Job Description Job Summary We are seeking a proactive and detail-oriented Collections Specialist to join our dynamic finance team. In this role, you will be responsible for managing accounts receivable, conducting collections activities, and ensuring compliance with financial regulations. Your expertise in debt collection negotiation, customer service, and financial software will drive our efforts to optimize cash flow and maintain positive client relationships. If you thrive in a fast-paced environment and possess a passion for financial accuracy and regulatory compliance, this is the opportunity for you to make a meaningful impact! Duties Manage and oversee collections accounts, ensuring timely follow-up on overdue payments through phone communication and written correspondence Conduct debt collection negotiations with clients while adhering to consumer protection laws and industry regulations Reconcile accounts receivable transactions using accounting software and Excel data analysis techniques to identify discrepancies Handle accounts payable processes related to collections activities, ensuring accurate record-keeping and compliance with financial regulations Maintain confidentiality of sensitive client information while managing collections accounts with professionalism and integrity Collaborate with the accounting team to perform account analysis, account reconciliation, and resolve billing disputes efficiently Utilize strong phone etiquette and telemarketing skills to communicate effectively with clients, providing excellent customer service throughout the collection process Skills Extensive experience in medical collection, accounts receivable management, and accounts payable procedures Proficiency in Microsoft Office Suite, especially Excel for data analysis and reporting purposes Strong negotiation skills combined with a thorough understanding of debt collection strategies and consumer protection laws Knowledge of industry-specific financial regulations and compliance standards related to debt collection and financial transactions Familiarity with accounting software and financial software systems used for account reconciliation and account analysis Excellent phone etiquette, customer service orientation, and effective communication skills in client interactions Ability to handle confidential information discreetly while maintaining accuracy in typing, data entry, and record-keeping tasks Solid understanding of financial concepts such as debits & credits, accounts receivable/payable processes, and basic math skills #RJAF123

Pay:

$27.04 - $32.56 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Vision insurance

Work Location:

In person