Collections Specialist (Boston, MA) Masis Professional Group - 3.2 Boston, MA Job Details Full-time $60,000 - $70,000 a year 21 hours ago Benefits Health insurance Dental insurance Flexible spending account Military leave Paid time off Paid military leave Parental leave Vision insurance Employee discount Life insurance Qualifications Microsoft Outlook Accounts receivable management Word embeddings Research Invoice payment processing Invoice reconciliation Data accuracy checks Customer service problem-solving

Full Job Description Collections Specialist Location:

Boston, MA Job Type:

Full-Time, Direct Hire Pay:

$60,000-$70,000 per year

Schedule:

On-site during introductory period, then hybrid Our client, a well-established litigation law firm with offices throughout the Northeast, is seeking an experienced Collections Specialist to join its Boston team. This position will review payments, follow up on overdue balances, assist with billing appeals, and help resolve outstanding account issues. The ideal candidate will have at least two years of experience in collections, billing, finance, or accounts receivable. Experience working with insurance-related accounts or in a law firm environment is preferred. Responsibilities Review daily payments for accuracy and timely posting. Research missing payments, write-offs, deductions, and appeal requests. Follow up on overdue invoices with claims representatives, adjusters, clients, and insured parties. Work with attorneys and billing personnel to resolve appeals and invoice corrections. Maintain accurate account records and follow-up activity in ARCS. Track unresolved issues and send reminders regarding outstanding balances. Prepare reports and respond to payment and collections inquiries. Help update internal collections procedures and processes. Requirements At least two years of experience in collections, billing, finance, or accounts receivable. Experience processing payments and reconciling invoices. Strong attention to detail and accuracy. Professional written and verbal communication skills. Ability to manage multiple accounts, priorities, and deadlines. Proficiency with Microsoft Outlook and Word. Strong organization, problem-solving, and customer service skills. Preferred Experience Collections or billing experience within a law firm or insurance company. Experience communicating with claims representatives or insurance adjusters. Experience using ARCS or similar collections software. Pay and Benefits $60,000-$70,000 per year, based on experience. Hybrid work arrangement after an introductory period. Medical, dental, and vision insurance. 401(k). Life insurance. Health savings and flexible spending accounts. Flexible paid time off. Parental and military leave. Employee discount programs. #MPGPRO