At Kelly®, we're passionate about helping you find a job that works for you. How about this one? We're seeking a Collections Representative to work at a premier medical technology organization in Chelmsford, MA. With us, it's all about finding the job that's just right.

Salary/Pay Rate/Compensation:

$32.00 - $37.00 per hour

Shift:

1st, Monday-Friday (8am-5pm) Why you should apply to be a

Collections Representative:

Opportunity to work with a global leader in medical technology innovation. Make a meaningful impact in an industry dedicated to improving patient outcomes. Collaborative, professional work environment focused on growth and excellence. What's a typical day as a Collections Representative? You'll be: Actively collecting payments from customers with unpaid invoices and developing strong relationships with primary contacts at assigned accounts. Working internally with multiple departments to resolve issues causing delayed payments and collaborating with customers to establish payment plans. Reviewing credit hold reports, releasing orders to support sales, and identifying potential risk concerns with assigned accounts. Maintaining effective, professional communication with customers at all organizational levels. Ensuring compliance with company policies and departmental standards for collection efficiency (CEI), days sales outstanding (DSO), and past due results. Resolving short payments, supporting unapplied/on account payments, processing refunds on credit balance accounts, and following up on shortage claims. This job might be an outstanding fit if you: Have an Associate's Degree or equivalent experience. Bring a minimum of 2-3 years of experience in a professional finance or accounting environment, with a proven track record in business-to-business collections. Possess working knowledge of ERP systems and advanced proficiency in Microsoft Excel. Demonstrate strong interpersonal and customer service skills, with the ability to communicate clearly and professionally. Exhibit initiative in problem-solving, data validation, and making process improvement recommendations. Can multitask, manage deadlines, and work effectively as part of a team. Have experience with Oracle Cloud or SAP (preferred). Knowledge of SaaS and/or software contracts is a plus. What happens next Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry—even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more. Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Collections Representative today! As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Get a complete career fit with Kelly®. You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.