We are looking for a Collections Specialist to join an organization in Baltimore, Maryland on a Contract basis. This role supports billing, invoicing, and commercial collections activities while working closely with accounting staff and project teams to keep customer accounts accurate and current. The position is well suited for someone who can manage high-volume transactional work, maintain strong attention to detail, and communicate effectively across departments in a fast-paced environment.

Responsibilities:

• Prepare and distribute customer invoices accurately and in a timely manner to support prompt payment.
• Review job documentation, purchase orders, and contract details to confirm billing is complete and aligned with approved terms.
• Partner with project managers and internal teams to resolve billing questions, missing paperwork, and account discrepancies.
• Perform commercial collections follow-up on past-due balances and maintain consistent communication with customers regarding outstanding accounts.
• Process customer payments, including credit card transactions, and assist with cash application activities as needed.
• Generate and analyze reports related to billing status, account activity, and collections performance.
• Issue invoice adjustments, credits, and corrections when required to maintain account accuracy.
• Monitor customer invoicing portals and track submissions, approvals, and outstanding items.
• Contribute to special accounting assignments and assist with customer or account setup activities when needed.