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CF
Creative Financial Staffing
Collections Specialist
Career Insights for Collections Specialist
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Scorecard
Based on Michigan data
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What they do
A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.
$42,987 / year median in Michigan
-24% projected decline
Job Description
Build your accounting experience supporting a manufacturing operation where communication and follow‑through keep cash flow moving. Collections Specialist $25–$27/hour |
Full-Time Holland, MI Why This Opportunity Stands Out:
- Exposure to manufacturing and B2B customer accounts
- Hands-on role connected to production, shipping, and billing cycles
- Consistent Monday–Friday schedule
- Collaborative accounting and operations teams
- Opportunity to strengthen ERP system and Excel experience
- Fast-moving environment with variety in day-to-day work
- Professional, team-oriented workplace with clear processes Key Responsibilities for the
Collections Specialist:
- Review aging reports and prioritize account follow-up
- Communicate with customers regarding invoices, balances, and payment timing
- Research billing discrepancies related to orders, shipments, or credits
- Maintain accurate account notes and documentation
- Partner with accounting and operations teams to resolve account issues Qualifications for the
Collections Specialist:
- Experience in collections, accounts receivable, billing, or related office roles
- Comfort managing multiple accounts and deadlines
- Experience using accounting software and Excel
- Background working with B2B or manufacturing customers preferred A strong opportunity for someone who enjoys customer communication, problem-solving, and keeping accounts on track in a manufacturing environment.