Description We are looking for a Collections Specialist to support revenue cycle activities for a long-term contract opportunity based in Minneapolis, Minnesota. This position focuses on resolving outstanding balances, coordinating with internal and external partners, and maintaining accurate account follow-up in a fast-paced environment. The ideal candidate brings strong knowledge of collection workflows and can work effectively across healthcare-related systems and teams.

Responsibilities:

• Manage assigned accounts to pursue timely payment resolution and reduce aging balances through consistent follow-up.
• Communicate with payers, customers, and internal departments to research billing issues and clear obstacles to collection.
• Review account details, payment activity, and documentation to determine next steps and support accurate collection actions.
• Maintain complete and organized records of collection efforts, correspondence, and account outcomes within required systems.
• Escalate complex account concerns when needed and collaborate with broader teams, including offshore support partners, to drive resolution.
• Apply healthcare-related billing knowledge, including familiarity with programs such as TRICARE and HealthCare.gov, when handling account inquiries.
• Monitor workflow volumes and prioritize tasks to meet service expectations, quality standards, and recovery goals.
• Support process consistency by identifying follow-up gaps and contributing to improved collection practices across the team. Requirements
• Prior experience in collections, accounts receivable, or a related revenue cycle function.
• Working knowledge of collection processes and account follow-up best practices.
• Familiarity with healthcare environments, including exposure to payer programs such as TRICARE or HealthCare.gov.
• Ability to navigate multiple systems, document activity accurately, and manage a high-volume workload.
• Strong communication and problem-solving skills with the ability to coordinate across distributed or offshore teams.
• Comfort working with operational tools and data, with additional exposure to technologies or platforms such as video-based communication, NIS, or R code considered helpful.
• High attention to detail and strong organizational skills in a deadline-driven setting.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .