Job Summary We are seeking a detail-oriented and motivated Collection Specialist to join our team. The ideal candidate will be responsible for managing accounts receivable, ensuring timely collection of outstanding debts, and maintaining positive relationships with clients and consumers. This role requires strong customer service skills, a solid understanding of financial processes, and the ability to negotiate effectively to achieve collection goals. Responsibilities Communicate with consumers to negotiate payment arrangements. Review account details to identify discrepancies and resolve issues related to payments. Utilize specialized software to track and manage accounts receivable and payable. Perform account reconciliation to ensure accuracy in financial records. Collaborate with the revenue cycle management team to optimize collection strategies. Maintain detailed records of consumer interactions and payment agreements. Provide excellent service while addressing inquiries and concerns regarding accounts. Stay updated on relevant laws and regulations pertaining to medical collections. Qualifications Proven experience in customer service, particularly in a collections, sales, or accounts receivable role. Ability to negotiate effectively while maintaining professionalism and empathy. Experience in revenue cycle management or medical collections is preferable. Excellent communication skills, with an emphasis on confidence and active listening. Join our team as a Collection Specialist where your skills will contribute significantly to the financial health of our Clients.

Job Type:

Full-time Pay:

$35,360.00 - $37,440.00 per year

Benefits:

On-the-job training Paid time off Paid training

Work Location:

In person