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Collections Specialist (Hybrid Position)
Career Insights for Collections Specialist
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Scorecard
Based on New Jersey data
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What they do
A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.
$49,410 / year median in New Jersey
-23% projected decline
Job Description
SWK Technologies is focused on delivering innovative technological solutions that help businesses thrive. Our commitment to customer success drives us to provide tailored solutions that enhance operational efficiency. We are currently seeking a Collections Specialist to join our finance team, contributing to our mission by ensuring timely collection and management of receivables. As a Collections Specialist, you will play a pivotal role in managing customer accounts, processing transactions, and ensuring accurate invoicing. Your responsibilities will include tracking outstanding payments, contacting clients for follow-ups, and maintaining documentation of all receivable transactions. The ideal candidate will have no hesitations in phone calls with our clients with excellent communication skills. This role is ideal for someone who enjoys talking with our clients and providing exceptional customer service. This role will require in-office presence as needed. Requirements Previous experience in accounts receivable, collections, or a similar finance role is required. Familiarity with ERP accounting software, such as Acumatica, is a plus. Occasional travel to our East Hanover, NJ Headquarters Benefits Hourly rate $20-30 Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays)
Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Other Retirement and Savings
- Health Insurance