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CF
Creative Financial Staffing
Senior Collections Specialist
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Based on New Jersey data
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What they do
A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.
$49,410 / year median in New Jersey
-23% projected decline
Job Description
Senior Collections Specialist Hillside, NJ $75,000 — $85,000 Posted 4 weeks ago
IND HILLSIDE, NJ 07205, USA
Senior Collections Specialist Salary:
$75,000-85,000Why This Opportunity Stands Out:
- Own a high-visibility AR portfolio with direct impact on company cash flow and financial performance
- Partner cross-functionally with Sales, Operations, and Branch leadership, strong exposure across the business
- Lead complex collections strategies, including high-risk and high-dollar accounts
- Take full ownership of dispute resolution from start to finish
- Work in a fast-paced, operationally driven environment (construction/equipment services)
- Leverage systems like Sage Intacct, NexGen, and Collect IT to enhance process efficiency
- Play a key role in improving AR processes and reducing delinquency company-wide
- Opportunity to influence policy, escalation strategy, and risk management decisions Key Responsibilities for the
Senior Collections Specialist:
- Manage collections across multiple regions and high-volume account portfolios
- Drive daily collection efforts and execute strategies to reduce past-due balances
- Resolve customer disputes and coordinate with internal teams to reach closure
- Reconcile accounts, including unapplied cash, deductions, and discrepancies
- Maintain detailed account documentation and activity tracking in AR systems
- Report on aging, performance metrics, and high-risk accounts Qualifications for the
Senior Collections Specialist:
- 5+ years Collections experience
- Experience managing complex, high-volume portfolios
- Background in construction, equipment rental, or industrial services preferred
- Proficiency with ERP systems and Microsoft Excel #LI-JT1 #