Collections Specialist All Season Global Solutions Kearny, NJ Job Details Full-time $22 - $24 an hour 1 hour ago Benefits 401(k) Paid time off Vision insurance 401(k) matching Life insurance Paid sick time Qualifications High school diploma or GED Attention to detail Organizational skills Business Associate's degree Full Job Description Company Overview At All Season Global Solutions, we combine construction, warehousing, moving, and logistics services to provide our clients with a full-service project solution. As a rapidly expanding company in the construction and relocation sectors, we are seeking driven individuals who are eager to thrive and advance within our organization. We work with some of the most prestigious clients in the corporate real estate, commercial, hospitality, and relocation sectors. We are a New Jersey-based company providing services primarily throughout the New York and New Jersey markets. Position Overview We are looking for a Collections Specialist to assist with collecting outstanding customer balances and supporting our day-to-day accounts receivable activities. The person in this position will contact customers regarding unpaid invoices, answer billing questions, help resolve account issues, and work with other departments to make sure customer accounts are accurate and payments are received on time. The ideal candidate is organized, dependable, detail-oriented, and comfortable speaking with customers about payments while providing friendly and professional service. Responsibilities Contact customers by phone and email regarding unpaid and overdue balances. Follow up on outstanding invoices and payments for completed residential and commercial moves. Answer customer questions regarding invoices, deposits, final balances, and payments. Assist with questions regarding additional charges, packing services, storage, delivery fees, and other moving-related services. Discuss payment arrangements with customers when appropriate. Research and help resolve billing disputes and account discrepancies. Work with Sales, Operations, and Move Coordinators to resolve customer billing questions. Review accounts receivable aging reports and follow up on outstanding balances. Post and apply customer payments and assist with account reconciliations. Research payments, credits, and account discrepancies. Keep customer accounts and collection notes accurate and up to date. Assist with invoicing and other day-to-day accounts receivable tasks. Bring seriously overdue accounts to management's attention. Assist with month-end A/R activities as needed. Utilize accounting, billing, CRM, and other software to manage customer accounts. Use automated reminders and AI-assisted tools, when available, to help organize and prioritize follow-up. Qualifications High school diploma or equivalent required. 1-3 years of experience in collections, accounts receivable, billing, accounting, or customer service preferred. Associate's or bachelor's degree in Accounting, Finance, Business, or a related field is a plus. Experience with accounting or billing software preferred. Strong computer skills, including Microsoft Excel. Excellent written and verbal communication skills. Strong attention to detail and organizational skills. Comfortable speaking with customers about outstanding payments. Professional, friendly, and patient approach when handling customer concerns. Ability to manage multiple tasks and follow up consistently. Bilingual English/Spanish is a plus. Experience in the moving, transportation, storage, or service industry is a plus. What We're Looking For in This Role We are looking for someone who is organized, dependable, and comfortable having conversations about money and outstanding balances while maintaining a positive relationship with our customers. The right person will be able to work independently, stay on top of follow-ups, and work closely with different departments to resolve account issues. All Season Global Solutions, is an equal opportunity employer and does not discriminate in its hiring process with applicants, whether internal or external, because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender identity, disability, genetic information, veteran status, military status, application for military service or any other class per local, state or federal law.

Pay:

$22.00 - $24.00 per hour

Benefits:

401(k) 401(k) matching Life insurance Paid sick time Paid time off Vision insurance Application Question(s): Are you comfortable working onsite 5 days a week?

Experience:

Collections:

2 years (Preferred) Ability to

Commute:

Kearny, NJ 07032 (Required)

Work Location:

In person