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zingrecruiting

Collector II

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Job Description

Leading national bank has an immediate need for a
Collector II Job Description:
Responsible for communicating consistently with the bank's customer base in delinquent status to discuss and resolve their accounts to the department/bank's satisfaction. Responsibilities include but are not limited to:
  • Skip-trace to obtain information to locate customers and/or collateral through low-level investigation.
  • his includes researching credit reports, Accurint, credit applications and internet sites as warranted.
  • Trouble-shoot to resolve customer issues.
  • Update customer information to maintain viable points of contact with our customers.
Required Skills:
  • Strong verbal and written communication skills. Excellent telephone skills.
  • Good typing and PC skills.
  • Ability to prioritize and organize assignments.
  • Basic knowledge of Microsoft Office applications (i.e. Word, Excel and Outlook).
  • Basic math skills.
  • Ability to handle multiple tasks simultaneously.
  • Detail oriented.
Required Experience:
Education and Skills
  • High School Diploma or GED and a minimum of 3-5 years' experience in collections or call center environment.
Pay Rate:
$21.00 to $24.00 per hour 1st Shift Zing Recruiting, a leader in the staffing industry for the past 33 years, continues our vision of 'linking' communities through employment. Zing's dedication to the safety, health & well-being of our associates, clients and communities remains to be a #1 priority. Zing Recruiting is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other protected status under federal, state, or local law. We are committed to fostering a diverse and inclusive workplace #ZINGNJ #ZINGZIP #LI-ST1

Benefits

  • Dental Insurance