Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details

Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

Apply Offsite

Jobility

Collection Specialist

Entry-Level JobVerifiedNo experience needed

Pay: $36,500–$52,000/yr

Posted: 3 weeks ago

Location: East Rochester, NY (Onsite)

Last Updated: 3 weeks ago

Hours: Full-Time

Expires: 9/12/2026

Career Insights for Collections Specialist

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on New York data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.

$46,591 / year median in New York

-23% projected decline

Explore Career

Job Description

Collection Specialist Jobility East Rochester, NY Job Details Full-time $36,500•$52,000 a year 3 hours ago Qualifications Debt collection phone call Financial issue resolution High school diploma or GED Debt collection negotiation Collections account management Full Job Description Collections Specialist•

Accounts Receivable Location:

East Rochester, NY 14445 (On-site)

Schedule:

Full-Time, Monday-Friday, 8:00 AM-5:00

PM Salary Range:

$36,500•52,000 annually, based on experience About the Role We are seeking a reliable and motivated Collections Specialist to join a supportive, growth‑oriented workplace. This role is ideal for candidates transitioning from retail, call centers, or other customer-facing environments into a more professional setting. Key Responsibilities Handle inbound and outbound calls with consumers regarding account balances. Negotiate payment arrangements while maintaining professionalism and empathy. Investigate and resolve discrepancies. Update account records and ensure compliance with FDCPA and ACA standards. Collaborate with supervisors when additional support is needed. Qualifications Experience in customer service or collections preferred. Strong communication and negotiation skills. Ability to meet performance targets and deadlines. Proficiency in Microsoft Office or database systems. High school diploma or equivalent preferred. What We Offer Competitive salary Supportive team environment Opportunities for growth and skill development People with a criminal record are encouraged to apply

Pay:

$36,500.00•$52,000.00 per year Application Question(s): How many years of experience do you have handling inbound and/or outbound phone calls with customers or consumers? Are you comfortable discussing outstanding balances, payment options, and account information with consumers? Are you comfortable negotiating payment arrangements while remaining polite, compassionate, and confident? Are you comfortable working toward performance targets and meeting deadlines? Are you proficient with Microsoft Office and/or database systems? Are you available to work full-time, Monday through Friday, from 8:00 AM to 5:00 PM? Are you willing and able to work on-site in East Rochester, NY? How many years of experience do you have in collections, customer service, call center, healthcare/OB call center, or legal services?

Work Location:

In person