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Creative Financial Staffing

Collections Specialist

Career Insights for Collections Specialist

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Based on Ohio data

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What they do

A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.

$41,651 / year median in Ohio

-27% projected decline

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Job Description

Job Title:
Collections Specialist Location:
On Site in
Fairlawn, OH Schedule:
Monday –
Friday Salary:
$37,440 – $41,600 Why Work Here?: Growing, team-oriented company Supportive leadership that values your ideas Opportunity to build meaningful client relationships and play a key role in cash flow success Competitive compensation and benefits package Stable work environment with work-life balance in mind
Key Responsibilities:
Monitor and manage assigned accounts to ensure timely payment of outstanding invoices Contact business clients via phone, email, and written correspondence regarding past due accounts Investigate and resolve discrepancies or disputes that delay payment Prepare regular aging reports and updates for management
Qualifications:
High school diploma or equivalent 2+ years of experience in B2B collections or accounts receivable Strong negotiation and communication skills Professional, persistent, and customer-service oriented For immediate and confidential consideration reach out to me, Kelley McEndree, at kmcendree@cfstaffing.com . EB-1768712269