A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.
Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company. This position performs a variety of clerical, recordkeeping, and customer service tasks to assist with the smooth operation of the organization. Provides administrative and clerical support to an assigned location, department, and/or unit. Develops, maintains, and ensures com. Assists with budgetary matters, track department funds, and purchasing. Compiles reports and monitors assigned projects and/or program components.
Essential Duties & Responsibilities:
Must have a minimum of two years' experience in an administrative setting with a focus on collections. Collections will be performed 50% of the time in this role. Monitor and resolve financial discrepancies. Maintain notes on accounts to reflect collection efforts. Greets and directs clients and visitors. Answers phone calls and emails in a timely manner. Manages company telecommunications network and communicates with answering service. Manage data in spreadsheets and reports Creates and maintains office related records and reports Performs data entry and filing tasks for accounts payable, purchase orders, equipment inventory, Maintains the integrity and confidentiality of confidential employee or departmental files. Manages key vendor accounts, supplies inventory, and submits invoices for payment Assists with projects and event support Assists other departments as needed Assists with Customer relations Assists with Contract creations Manages all branch Fire Alarm Invoicing Perform other duties assigned by management. Shift hours are 8am to 4:30pm Mon-Fri.
Education/Qualifications:
High school diploma or equivalent, bachelor's or associate degree preferred, but not required. Ability to greet visitors, clients, and colleagues in a friendly and courteous manner. Ability to work with a team and independently, in a fast-paced environment. Basic understanding of statistics and data analysis. Basic understanding of applicable state and federal collections laws including the Fair Debt Collection Practices and the Fair Credit Reporting Act. Ability to proofread. Proficient in Microsoft Office Suite or similar software. Basic understanding of office equipment. Basic understanding of clerical procedures and systems such as recordkeeping and filing. Ability to work independently and identify and solve problems. Ability to organize and prioritize work.
Other Duties:
Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy. Performs other duties as assigned.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Pay:
$18 to $20 depending on experience. Weekly pay.
Benefits and Perks:
Excellent pay Medical, dental, vision Company paid life insurance Company paid short-term disability 401K with employer match Paid vacation and company holidays Training and Career Development Company vehicle (if job applicable) Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees Pye-Barker Fire & Safety is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, pregnancy, sexual orientation, gender identity, gender expression, genetic information, disability, military service and veteran status, or any other characteristic protected by applicable law.
