We are looking for a Collections Specialist to support accounts receivable operations for a machinery manufacturing organization in Troy, Ohio. This Long-term Contract position focuses on maintaining timely payment activity, keeping customer accounts current, and helping the finance team preserve steady cash flow through accurate billing and account follow-up. The ideal candidate brings a practical understanding of collections, payment application, and account research, along with the communication skills needed to work effectively with both customers and internal teams.

Responsibilities:

Oversee customer invoicing and payment activity by reviewing transactions, matching receipts, and confirming account balances are recorded correctly. Track receivables aging and take timely action on overdue accounts through careful outreach and consistent follow-up. Research billing concerns, short payments, and disputed charges to identify root causes and drive resolution. Update account histories with accurate records of payment status, collection efforts, and customer communications. Post incoming payments and allocate cash receipts to the correct customer accounts in a timely manner. Produce regular accounts receivable and collections summaries to provide management with visibility into outstanding balances and trends. Partner with sales, customer service, and accounting teams to resolve account issues that may affect payment timing. Assist with month-end close tasks related to receivables, including reconciliations and reporting support. Recommend process improvements that strengthen collection performance and help reduce delinquent balances. Previous experience in collections, accounts receivable, billing, or a related accounting function. Working knowledge of receivables practices, account reconciliation, cash application, and aging analysis. Proficiency with Microsoft Excel and experience using accounting or ERP systems. Strong written and verbal communication skills with the ability to handle sensitive customer interactions professionally. High level of accuracy, organization, and attention to detail when managing financial records. Ability to investigate discrepancies, solve problems efficiently, and manage multiple priorities independently. Associate's or bachelor's degree in accounting, finance, or a related field is preferred. Experience with commercial collections, consumer collections, credit and collections processes, or billing collection activities is a plus. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice .