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Creative Financial Staffing

Collections Specialist

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What they do

A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.

$43,788 / year median in Pennsylvania

-26% projected decline

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Job Description

Collections Specialist Cranberry Twp, PA $50,000 — $55,000 Posted 2 weeks ago Cranberry Twp, PA 16066, USA
COLLECTIONS SPECIALIST
|
ACCOUNTS RECEIVABLE & CREDIT MANAGEMENT
Cranberry Township, PA | $50,000-$55,000 About the Company & Opportunity Our client, a well-established organization in Cranberry Township, PA, is seeking a motivated Collections Specialist to join its accounting team. This is a great opportunity for someone who enjoys building customer relationships, resolving payment issues, and managing receivables in a fast-paced environment. Key Responsibilities- Collections Specialist Manage daily collection activity for assigned customer accounts to ensure timely payments and reduce past-due balances. The Collections Specialist will contact customers by phone and email regarding outstanding invoices and payment commitments. Research and resolve billing discrepancies, credits, and unapplied cash. Collaborate with Accounts Receivable, Sales, and Customer Service to resolve account disputes. The Collections Specialist will generate and review aging reports and provide management with updates on delinquent accounts. Maintain accurate documentation of collection activity and customer communications. The Collections Specialist will assist with credit limit reviews and customer account maintenance as needed. Preferred Qualifications- Collections Specialist 2+ years of hands-on experience in collections, accounts receivable, or credit management. Strong customer service and communication skills with a professional approach to resolving payment issues. Experience with accounting or ERP systems such as SAP, Epicor, NetSuite, or QuickBooks. Proficiency in Microsoft Excel; pivot tables and VLOOKUPs are a plus. Detail-oriented, organized, and able to manage multiple priorities effectively. EB-2060401553