Collections Specialist at Robert Half Collections Specialist at Robert Half in Lemoyne, Pennsylvania Posted in 1 day ago.

Type:

full-time Collections Specialist (Temp-to-Hire)

Location:

Harrisburg, PA Schedule:

Full-Time, on-site (7:00 AM - 4:00 PM or 8:00 AM - 5:00 PM; flexible lunch options available)

Employment Type:

Temp-to-Hire Position Overview We are seeking a Collections Specialist to join our growing team in the Harrisburg office. This position will focus exclusively on business-to-business collections activities, including high-volume phone and email outreach to customers regarding outstanding balances. The Collections Specialist will manage a large portfolio of accounts and work closely with customers to resolve payment issues while maintaining positive client relationships. This role is part of an established collections team and will report to the Collections Manager. Training will be provided on internal systems, including running aging reports and managing account collections activity. Key Responsibilities Conduct high-volume collections efforts through phone calls and email communication. Follow up on past-due accounts and work with customers to secure payment commitments. Review and monitor aging reports to prioritize collection activities. Maintain accurate documentation of collection efforts and customer interactions. Research account discrepancies and collaborate with internal departments as needed. Build and maintain professional relationships with customers while resolving payment issues. Meet established collection goals and performance expectations. Manage a portfolio of several hundred customer accounts. Qualifications Previous collections experience preferred. Strong customer service and communication skills. Comfortable making outbound calls and discussing payment-related matters with customers. Ability to effectively manage a high volume of accounts and prioritize workload. Strong organizational skills and attention to detail. Proficiency with Microsoft Office and basic computer systems. Ability to work independently and as part of a collaborative team. Preferred Experience Business-to-business (B2B) collections experience. Experience reviewing aging reports and account receivables. High-volume collections or customer account management experience.