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Robert Half

Collections Specialist

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What they do

A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.

$43,788 / year median in Pennsylvania

-26% projected decline

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Job Description

We are seeking a motivated Collections Specialist to manage outstanding customer accounts and support cash flow objectives. The ideal candidate will have strong communication skills and a customer-focused approach to collections. Responsibilities Contact customers regarding overdue invoices and payment arrangements
Monitor aging reports and prioritize collection efforts
Investigate and resolve billing discrepancies
Document collection activities and account status
Collaborate with customers and internal departments to resolve issues
Prepare collection reports and maintain account records
Support month-end accounts receivable processes Qualifications 2+ years of collections or accounts receivable experience
Strong negotiation and communication skills
Ability to handle sensitive situations professionally
Proficiency with Microsoft Excel and accounting software
Strong attention to detail and follow-through Interested candidates are encouraged to apply today. For immediate consideration call Robert Half at 610-208-4950. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use and Privacy Notice. Create a Job Alert
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Benefits

  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
  • Vision Insurance