Title:

Cash Application Specialist Position Duties:

Carefully perform the customer payment application according to the customer support documents. Maintain accuracy in the GL Customer Account and follow up the closing issues with our stakeholders and escalate any necessary issues to the OTC Lead. Carry out customer reconciliations to clarify the final balance in the account. Make direct customer contact to get the relevant support documents. Provide updates, using reporting tools, and periodic reporting needs Maintain accurate and timely records for collection activity to allow for proper follow-up. AR as warranted & work with others to bring timely resolution to long standing issues. Follow up, recommend, and discuss action plans with Credit Management regarding adverse situations and help develop further plans of action & next steps Work on various departmental projects within Credit and as needed cross-functionally to maximize efficiencies & drive improved levels of performance Monitor and provide training to the OTC team. Perform the resolution customer disputes by phone queue or email as the business required Additional duties as required.

Secondary Activities:

Improvement process participation as the operation needs. Work closely cross functionally with Sales, Supply Chain, Customer Service, DCs and others to bring resolution to open AR issues to improve

DSO & WCT

Work closely with customers to obtain documentation needed to make offsets within ERP system to resolve and close open aged balances

Qualifications:

Minimum High School Diploma or GED. 2+ years' experience in cash application preferred; accounting or finance required with comparable experience of 1 year of accounting/receivable experience. Solid knowledge of various ERP systems desired Computer literacy a must Excellent technical credit/collection knowledge Multi-tasking and analytical skills critical Strong fluency of the English language Proficiency with MS Office and other software applications Strong organizational skills Excellent verbal & written communication & customer relations skills Ability to problem solve is key to success Securitas Technology offers comprehensive benefits including: Medical, Dental, Vision, and Life Insurance Company Paid Short Term and Long-Term Disability 401K with 60% Match up to 6% of salary Paid vacation, holiday and sick time Educational Assistance Exceptional growth opportunities Wide variety of employee discounts on travel, equipment, and more! 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