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Creative Financial Staffing

Collections Specialist

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Job Description

Collections Specialist Wexford, PA 15090 | $50,000-$56,000 About the Company Established organization with a supportive, team-oriented environment Opportunity to work directly with customers while supporting the company's financial operations Fast-paced role with opportunities to build your collections and accounts receivable experience Collections Specialist Responsibilities Contact customers regarding outstanding invoices and past-due balances The Collections Specialist will monitor aging reports and follow up on delinquent accounts Research and resolve payment discrepancies and account issues The Collections Specialist will maintain accurate customer account records and collection notes Collaborate with internal departments to resolve billing and payment issues The Collections Specialist will provide professional and courteous customer service throughout the collections process Qualifications of the Collections Specialist Role Previous collections, accounts receivable, or customer service experience preferred Strong communication and negotiation skills Basic Microsoft Excel knowledge Strong attention to detail and organization Ability to manage multiple priorities in a fast-paced environment Dependable and professional approach to customer interactions EB-3175592599