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JD Inc

Amazon DSP Scorecard Specialist

Career Insights for Collections Specialist

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Based on California data

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What they do

A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.

$50,778 / year median in California

-20% projected decline

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Job Description

Amazon DSP Scorecard Specialist JD Inc Burbank, CA Job Details Part-time From $23 an hour 8 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Flexible schedule Qualifications Team member evaluation Coaching Performance feedback (performance evaluation method) Logistics performance monitoring Issue tracking Full Job Description
NOW HIRING
PART-TIME DSP SCORECARD SPECIALIST JD
Inc. is looking for an experienced, results-driven person to take ownership of our Amazon DSP scorecard performance and help move our team from Fantastic to Fantastic Plus — consistently. ️
Position:
Part-Time | Hybrid (Remote + In-Person)
Starting Pay:
$23/hour
Initial Period:
90-day performance-based evaluation
Key Responsibilities:
  • Review and manage weekly DSP scorecards
  • Submit, track, and follow up on disputes
  • Identify areas affecting our overall score
  • Monitor driver performance and key metrics
  • Identify drivers requiring coaching and ensure accountability and follow-through
  • Work closely with dispatch and management
  • Provide weekly updates and action plans
  • Hold the team accountable for recurring performance issues
  • Drive consistent improvement and help maintain Fantastic Plus week after week We are looking for someone who is organized, analytical, persistent, proactive, consistent, and not afraid to hold people accountable.
This person must take ownership and follow through until issues are resolved. Amazon DSP/scorecard experience strongly preferred.
Pay:
From $23.00 per hour
Benefits:
401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance
Work Location:
Hybrid remote in Burbank, CA 91505