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Creative Financial Staffing

Collections Specialist

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What they do

A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.

$43,788 / year median in Pennsylvania

-26% projected decline

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Job Description

COLLECTIONS SPECIALIST
Cranberry Twp, PA 16066 $50,000-$55,000 ABOUT
THE OPPORTUNITY
Join a well-established and growing organization where your work makes a direct impact on business operations. Our client is seeking a Collections Specialist to play a key role in managing accounts receivable, driving timely payments, and supporting strong customer relationships. This is an excellent opportunity for someone who is detail-oriented, analytical, and enjoys problem-solving in a collaborative team environment. What Makes This Opportunity Great? Competitive salary with bonus and incentive opportunities Comprehensive benefits package including medical, dental, vision, and prescription coverage 401(k) with a strong company match Generous paid time off, starting at 3 weeks, plus holidays Tuition reimbursement and professional development opportunities Hybrid schedule, modern office space, and a supportive team culture
OVERVIEW OF THE COLLECTIONS SPECIALIST ROLE
The Collections Specialist will monitor customer accounts to ensure timely collection of receivables Conduct initial and follow-up outreach to customers regarding overdue balances Analyze delinquencies and work with internal teams, including Finance, Sales, and Customer Service, to resolve disputes and payment issues The Collections Specialist will review credit applications and assist with establishing and reviewing credit limits for new and existing customers Provide recommendations for releasing orders from credit hold based on established guidelines The Collections Specialist will support ad hoc projects and reporting requests within the Finance department
PREFERRED QUALIFICATIONS OF THE COLLECTIONS SPECIALIST
Associate degree in Accounting, Finance, Business Administration, or a related field required; bachelor's degree preferred 2-3 years of experience in accounts receivable, collections, or credit required Strong Excel and systems skills; experience with ERP platforms is a plus Excellent communication, negotiation, and problem-solving skills Ability to work independently while contributing effectively to a team environment EB-7844211153

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • Professional Development
  • 401(k) Plans