View More Jobs Collections Specialist Melville, NY, United States (Hybrid) Be the First to Apply Apply Now Job Info Job Identification 6419 Posting Date 09/11/2026, 09:23 PM Locations 68 South Service Road, Suite 300, Melville, NY, 11747, US (Hybrid) Base Range Info Compensation for this role will be based on the background of the individual selected for this position. For more details see the "About Us" section Base Range $24.84 - $33.00 The Collections Specialist is responsible for managing an assigned portfolio of accounts receivable, securing timely payment of outstanding invoices, and supporting the organization's cash flow objectives. This position uses professional, consistent follow-up to resolve past-due balances, investigate billing issues, and maintain positive client relationships. The ideal candidate is organized, detail-oriented, and comfortable balancing customer service with accountability for collection results. Essential Functions and Primary Duties Manage an assigned portfolio of client accounts and review aging reports to identify overdue invoices, high-risk balances, and collection priorities. Contact clients by phone and email to secure payment, confirm payment status, and follow up on outstanding commitments. Develop and document appropriate payment arrangements in accordance with established approval requirements and company policies. Research short payments, unapplied cash, invoice discrepancies, and other account issues; coordinate with billing, cash application, client service, and finance teams to resolve them promptly. Maintain complete and accurate account notes, including collection activity, client correspondence, disputes, commitments, and next steps. Escalate significant delinquencies, disputed balances, broken payment commitments, and accounts requiring additional action to management. Prepare collection status updates, account analyses, and reports for leadership; communicate risks to add A/R reserves Support cash collection targets and initiatives designed to reduce past-due receivables and Days Sales Outstanding. Build effective working relationships with clients and internal stakeholders while handling sensitive financial matters with professionalism and discretion. Follow internal controls, confidentiality requirements, and all applicable collection policies and regulations. Three to five years of experience in collections, accounts receivable, billing, customer service, or a related financial operations role. Working knowledge of accounts receivable processes, aging reports, payment terms, account reconciliation, and dispute resolution. Proficiency with Microsoft Excel, Outlook, and accounting or enterprise resource planning systems. Strong written and verbal communication, negotiation, analytical, and problem-solving skills. Ability to manage multiple priorities, meet deadlines, and maintain accuracy in a high-volume environment. Preferred Qualifications Associate's or bachelor's degree in accounting, finance, business, or a related field. Experience supporting business-to-business or professional services clients. Experience managing a high-volume receivables portfolio and working toward defined collection targets. Familiarity cash application, write-off procedures, and internal control requirements. Three to five years of experience in collections, accounts receivable, billing, customer service, or a related financial operations role. Working knowledge of accounts receivable processes, aging reports, payment terms, account reconciliation, and dispute resolution. Proficiency with Microsoft Excel, Outlook, and accounting or enterprise resource planning systems. Strong written and verbal communication, negotiation, analytical, and problem-solving skills. Ability to manage multiple priorities, meet deadlines, and maintain accuracy in a high-volume environment. High school diploma or equivalent. Minimum Qualifications Required High school diploma or GED required Bachelor's Degree or two years of experience on a specialized subject matter Must maintain current required licenses and certifications relevant to field of expertise Demonstrates the ability to communicate verbally and in writing throughout all levels of organization, both internally and externally Effective customer service skills Proficient use of applicable technology Ability to work in team environment as well as independently Ability to analyze and prioritize multiple responsibilities #LI-OD1 #LI-Hybrid About Us CBIZ, Inc. (

NYSE:

CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more than 9,500 team members across 23 major markets coast to coast. CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers. Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C. Notice to Candidates Requiring Sponsorship At this time, CBIZ is not engaging with applicants who require sponsorship. Compensation & Benefits The specific compensation for this role will be determined based on the education, experience, geographical location, and skill set of the individual selected for this position. Beyond income, you have access to: comprehensive medical and dental insurance, retirement savings, life and disability insurance, health care and dependent care reimbursement accounts, certification incentives, education assistance, referral program and much more. This posting will remain open for a minimum of three days and may close at any time thereafter. Notice to Third-Party Agencies CBIZ does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of

CBIZ. CBIZ

will have the right to hire that applicant at its discretion and without any fee owed to submitting staffing/employment agency, person or entity. Reasonable Accommodation If you are a qualified individual with a disability, you may request reasonable accommodation if you are unable or limited in your ability to use or access this site as a result of your disability. You can request a reasonable accommodation by calling 844-558-1414 (toll free) or send an email to accom@cbiz.com . Equal Opportunity Employer CBIZ is an equal opportunity employer and reviews applications for employment without regard to the applicant's race, color, religion, national origin, ancestry, age, gender, gender identity, marital status, military status, veteran status, sexual orientation, disability, or medical condition or any other reason prohibited by law. If you would like more information about your EEO rights as an applicant under the law, please visit Know Your Rights . Apply Now Similar Jobs