Collections Specialist Robert Half - 3.9 Torrance, CA Job Details Temp-to-hire | Contract $19 - $25 an hour 19 hours ago Benefits Disability insurance Dental insurance 401(k) Vision insurance Qualifications Debt collection phone call Appeals Managing customer accounts Insurance claim appeals processing Managing client accounts Medical insurance appeals management Medical debt collection accounts Collections account management Patient collections management Full Job Description A healthcare organization in the Torrance area is seeking a Collections Specialist to join its team. The Collections Specialist will be responsible for managing outstanding accounts and securing payments from external healthcare-related organizations, including drug testing facilities, health screening facilities and various businesses. The ideal candidate will have prior experience in collections, B2B collections, strong communication skills, and the ability to manage account follow-up in a high-volume environment.

Key Responsibilities:

Collect payments and copayments from outside healthcare organizations Make outbound calls to follow up on outstanding invoices and secure prompt payment Review client accounts and initiate communication regarding account cleanup Maintain accurate account notes and payment follow-up activity Handle a daily call volume of approximately 18 to 20 calls to outstanding accounts Work collaboratively with internal teams to resolve billing and payment discrepancies

Work Arrangement:

In-office initially, transitioning to a hybrid schedule after training At least 3 years of experience in collections Hands-on knowledge of medical billing processes, insurance-related collections, and account follow-up practices. Experience handling denials, appeals, and payment resolution for healthcare-related accounts. Ability to manage business-to-business collections as well as patient or self-pay collection activity. Strong verbal and written communication skills with the ability to handle collection conversations professionally. Comfortable working in a high-volume setting with frequent outbound calls and detailed account management. Proficiency in maintaining accurate notes, tracking follow-up activity, and organizing multiple accounts at once. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use and Privacy Notice .