A healthcare organization in the Torrance area is seeking a Collections Specialist to join its team. The Collections Specialist will be responsible for managing outstanding accounts and securing payments from external healthcare-related organizations, including drug testing facilities, health screening facilities and various businesses. The ideal candidate will have prior experience in collections, B2B collections, strong communication skills, and the ability to manage account follow-up in a high-volume environment.

Key Responsibilities:

Collect payments and copayments from outside healthcare organizationsMake outbound calls to follow up on outstanding invoices and secure prompt paymentReview client accounts and initiate communication regarding account cleanupMaintain accurate account notes and payment follow-up activityHandle a daily call volume of approximately 18 to 20 calls to outstanding accountsWork collaboratively with internal teams to resolve billing and payment discrepancies

Work Arrangement:

In-office initially, transitioning to a hybrid schedule after training