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Credit Collections Representative
Career Insights for Collections Specialist
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Scorecard
Based on Minnesota data
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What they do
A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.
$44,780 / year median in Minnesota
-28% projected decline
Job Description
Credit Collections Representative at Acro Service Corp Credit Collections Representative at Acro Service Corp in Saint Paul, Minnesota Posted in about 15 hours ago.
Type:
full-time
Position Title:
Associate Credit Representative Location:
Eagan
MN 55121
(Hybrid)
Duration:
06 months Contract on W2 (Possible extension)
Position Description:
Job Responsibilities:
Contacting customers on past due balances via email and phone. Ability to listen, identify, and document invoicing issues and communicating to internal stakeholders. Need to be able to research and reconcile debit/credits and payments on customer accounts. Need to be able to deal with upset customers in a professional manner. After training, will need to have an internal drive to resolve past due balances without assistance from the Manager.
Required Skills:
Commercial (B2B) Collection Experience required (2-5 years) Background in accounting to support research on debit/credits on customers' accounts. Ability to be self-motivate after training Needs to know Microsoft Excel (basic commands for statement reconciliation)
Preferred Skills:
SAP experience preferred GetPaid collection experience preferred
Education/Experience Requirement:
2-5 years collection experience
Education Preferred:
College or 2-5 years experience
Technology Requirements:
SAP, Excel