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PL
ProKatchers LLC
Customer Service
Career Insights for Customer Service Representative (General)
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Scorecard
Based on Minnesota data
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What they do
A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.
$37,290 / year median in Minnesota
-15% projected decline
Job Description
Handle customer queries through calls, email, or chat. Resolve complaints and service-related issues. Provide accurate information and timely support. Maintain customer records and follow up on requests. Ensure customer satisfaction and service quality. Overview Industry
- HR Staffing & Recruitment Firms / Employment Agency / Background
- Reference Check Firms Job Role
CUSTOMER SERVICE
Employment type- Full Time
- On Contract Work Mode
- In Office Qualifications Any Graduate
- Any Specialization Any Post Graduate
- Any Specialization Any Doctorate
- Any Specialization Job Related Keywords Customer Service Customer Support Communication Complaint Resolution CRM Query Handling Customer Satisfaction Email Support