Debt Collection Specialist FMS Financial Solutions Greenbelt, MD Job Details Full-time $15.30 - $20.00 an hour 22 hours ago Benefits Paid training Health insurance Dental insurance 401(k) Paid time off Vision insurance Life insurance Qualifications Account analysis Attention to detail Financial concepts Medical debt collection accounts Collections account management Full Job Description Overview We are seeking a dedicated and detail-oriented Debt Collector to join our team. This role involves managing collections accounts, negotiating with debtors, and ensuring compliance with industry regulations. The ideal candidate will possess strong communication skills, a solid understanding of financial & negotiating concepts, and experience in 3rd party debt collections or accounts receivable. The position offers an opportunity to contribute to the collection team while maintaining the highest standards of confidentiality and client service. Responsibilities Contact delinquent accounts via phone, email, or written correspondence to collect outstanding debts. Negotiate payment plans and settlement agreements with debtors while adhering to consumer protection laws and industry regulations. Manage collections accounts efficiently using specialized financial software and accounting tools. Maintain accurate records of all communications, payment arrangements, and account statuses. Ensure compliance with all relevant financial regulatory requirements and company policies. Analyze account data using Excel and other data analysis tools to identify trends and prioritize collection efforts. Handle confidential information with discretion, ensuring data security at all times. Reconcile accounts receivable discrepancies and perform account analysis as needed. Collaborate with other departments such as medical billing, accounts payable, and revenue cycle management teams to optimize collection processes. Stay informed about industry knowledge of financial regulations, ICD-10 coding, CPT coding, and medical terminology relevant to collections in healthcare settings. Experience Proven experience in debt collection, preferably within medical billing or healthcare finance sectors. Strong knowledge of consumer protection laws, financial concepts, and compliance standards related to debt collection. Proficiency in Microsoft Office Suite including Excel for data analysis and reporting purposes. Excellent phone etiquette and customer service skills for effective client communication. Ability to handle confidential information responsibly while maintaining professionalism under pressure. Strong negotiation skills combined with a thorough understanding of accounts receivable processes and industry regulations related to financial compliance. This position is integral to maintaining healthy client relationships while ensuring adherence to legal standards governing debt collection practices. We welcome candidates committed to ethical practices in finance and customer service excellence.

Pay:

$15.30 - $20.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Paid training Vision insurance

Experience:

Debt Collections :

5 years (Required)

Language:

English and Spanish (Preferred) Shift availability: Day Shift (Preferred)

Work Location:

Hybrid remote in Greenbelt, MD 20770