Job Overview Day-to-Day Responsibilities Research unpaid invoices and determine root causes of payment delays Manage collections efforts for project-based invoices Review lien notices and supporting project documentation Run and maintain Excel reporting Follow up with customer accounts and resolve outstanding balances Partner with internal operations teams to investigate payment issues Maintain detailed notes and account documentation Prioritize workload across an assigned account portfolio Requirements 3-5+ years of Collections, Credit, AR Analysis, Loan Processing, Insurance Claims, or other investigative/account research experience Strong analytical and critical thinking skills Experience researching unpaid invoices, payment discrepancies, deductions, or account issues Ability to identify root causes and resolve complex payment problems Self-starter who can manage assigned accounts with minimal supervision Professional communication skills (written and verbal) Intermediate Excel experience (reporting, filtering, sorting, spreadsheets) Comfortable managing 300-400 accounts/invoices at a time Experience working directly with customers regarding account status and payments

Pay:

$20.00 - $25.00 per hour Expected hours: 40.0 per week

Work Location:

In person