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Financial Additions

Collections Specialist

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What they do

A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.

$40,068 / year median in Texas

-12% projected decline

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Job Description

Collections Specialist Financial Additions - 4.3 Dallas, TX Job Details Full-time | Contract 18 hours ago Qualifications Customer communication Customer inquiry handling High school diploma or GED Full Job Description Financial Additions has a great opportunity for an AR/B2B Collections Specialist for an onsite position in Irving. If you have at aleast 2 years of sucessful B2B collections at a large company, keep reading!
RESPONSIBILITIES INCLUDE
Reach out to clients regarding overdue payments in a courteous and timely manner. Diligent to log all notes in CRM. Work with with internal teams regarding customer accounts to ensure timely follow-ups. Resolve customer disputes related to outstanding balances. Provide prompt resolution of inquiries and concerns and documents all payment transactions. Perform additional tasks including account reconciliations and assisting with month-end close, as requested. Proactively discusses any accounts receivable issues with management.
QUALIFICATIONS INCLUDE
2+ years of high-volume collections experience Basic accounting knowledge is required. Experience working with multiple business units. Must be able to multitask and adjust to new priorities as needed. Excellent organizational and communication skills, both verbal and written. Detail-oriented, positive attitude, and customer-focused. High school graduate - some college a plus. #INDD #ZR