Collections Representative (bilingual preferred) EmergePros

•4.0 San Antonio, TX Job Details Full-time | Contract $17

•$20 an hour 4 days ago Benefits Health insurance 401(k) Opportunities for advancement Qualifications Debt collection phone call Spanish Phone communication English Debt collection negotiation Collections account management Client interaction via phone calls Full Job Description We are partnered with a national law firm with a practice dedicated to the collection of delinquent government receivables. For over 40 years they have been providing customized collection programs for their public sector clientele. Located in San Antonio, TX, they offer excellent training, benefits, and room for advancement! They are looking to add a Bilingual Customer Service Representative to the team, that would be excited to help out on these correspondences! You will be calling to collect from overdue accounts by mail and phone on personal and commercial debts. You will have the opportunity to handle inbound and outbound calls throughout the day to offer them a helping hand and advise customers of their re-payment options. REWARDS Hourly rate starting at $20.50/hour Get your nights and weekends back! Health Insurance Benefits and 401(k) upon conversion

REQUIREMENTS

Prior outbound phone experience required High-volume customer service required Strong communication skills written and verbal required Bilingual in Spanish required and English

RESPONSIBILITES

Collect outstanding account balances by phone and email Make 100-150 outbound high-volumes of calls daily to customers Persuade and negotiate with customers to enter payment plans

Schedules:

Day Shift:

M-F, 8:00am

•5:00pm

Night Shift:

M-TH, 12

00pm

•9:00pm; F, 8:00am

•5:00pm Emerge is committed to being an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic. In compliance with the Job Application Fairness Act, we ensure a fair and equitable recruitment process and provide necessary and reasonable accommodations. We value diversity and encourage individuals from all backgrounds and experiences to apply #INDC3

Pay:

$17.00

•$20.00 per hour

Work Location:

In person