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LJ
L.K. Jordan & Associates
Collections Specialist
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Based on Texas data
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What they do
A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.
$40,068 / year median in Texas
-12% projected decline
Job Description
Collections Specialist L.K. Jordan & Associates
- 3.7 San Antonio, TX Job Details Full-time $19.50
- $20.
Starting Pay:
$19.50/hr (Non-Bilingual) $20.50/hr (Bilingual)Schedule Options:
Monday- Friday, 8:00 AM
- 5:00 PM, with 1 Saturday per month OR Monday
- Thursday, 12:00 PM
- 9:00 PM and Friday, 8:00 AM
- 5:00
PM Position Overview:
Collection Specialists handle both inbound and outbound calls to assist with resolving outstanding accounts. Representatives typically make 100-150 calls per day using a combination of automated dialing and incoming calls.Primary Duties:
Review open accounts and initiate collection efforts Make outbound calls in a professional and respectful manner Work with customers to collect payments and set up payment arrangements Identify and communicate issues contributing to account delinquency Send documentation and follow up with customers as neededRequirements:
High school diploma or GED Ability to pass a criminal background check At least 2 years of customer service or collections experience Strong communication and problem-solving skills To apply, please send your resume to LK Jordan is an Equal Opportunity Employer. #LKJSATX Pay:
$19.50- $20.