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T
TEKsystems
Collections Specialist
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Based on Utah data
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What they do
A Collections Specialist works for a company or credit agency to collect bill or account payments owed by customers. Reviews the amount of an overdue account, contacts customers to request payment, and negotiates payment plans as needed.
$45,123 / year median in Utah
-24% projected decline
Job Description
Collections Specialist TEKsystems $21.00 / hr life insurance, vision insurance, paid time off, sick time, 401(k), retirement plan United States, Utah, Midvale Aug 18, 2026
Collections Specialist
Location:
- Midvale, UT (Onsite)
Pay:
- $21.00/hour
Duration:
- 6-Month Contract
Start Date:
- August 31, 2026
Openings:
- 2 Positions Available About the Opportunity We are seeking motivated and customer-focused
- Collections Specialists
- to join a leading financial services organization in the Salt Lake City area.
- Contact customers regarding overdue accounts via phone.
- Identify reasons for missed or late payments.
- Negotiate payment arrangements and secure customer commitments.
- Document all customer interactions accurately within CRM and internal systems.
- Maintain professionalism while handling difficult conversations and objections.
- Ensure compliance with banking regulations, company policies, and collection procedures.
- Manage a high volume of accounts while prioritizing workload effectively.
- Work independently to meet performance and productivity goals. Qualifications
- Previous experience in collections, banking, lending, financial services, customer service, or call center environments.
- Strong verbal communication and negotiation skills.
- Ability to de-escalate challenging situations and maintain positive customer relationships.
- Comfortable discussing financial matters with customers.
- Strong time management and organizational skills.
- Accurate data entry and documentation skills.
- Basic financial and mathematical aptitude.
- Proficiency with CRM systems and computer applications. Ideal Backgrounds Candidates with experience in the following areas are encouraged to apply:
- Collections Specialist
- Collections Representative
- Customer Service Representative
- Loan Servicing Representative
- Financial Services Representative
- Call Center Representative
- Account Resolution Specialist
- Recovery Specialist Benefits Eligible contract employees may have access to:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Life Insurance
- Short and Long-Term Disability Coverage
- Health Savings Account (HSA)
- Employee Assistance Program
- Paid Time Off and Sick Leave (where applicable)
- Transportation Benefits Interview Process
- One onsite interview with the hiring manager
- Quick hiring process for qualified candidates If you're a strong communicator who enjoys helping customers find solutions while maintaining professionalism and compliance, we'd love to hear from you.
- Job Type & Location
- This is a Contract position based out of Midvale, UT.
- Pay and Benefits
- The pay range for this position is $21.
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
- Workplace Type
- This is a fully onsite position in Midvale,UT.
- Application Deadline
- This position is anticipated to close on Aug 21, 2026.
San Francisco Fair Chance Ordinance:
- Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector:
- It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
- Use of Artificial Intelligence (AI):
- We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates.