Description A healthcare organization in Carlsbad is looking for a Collections Clerk to support its accounts receivable team. This position is ideal for someone who is detail-oriented, comfortable working with account balances, and confident communicating with customers and insurance-related contacts. The Collections Clerk will help keep receivables moving by reviewing aging reports, researching outstanding balances, making follow-up calls, and ensuring account activity is documented accurately.

What You'll Do:

+ Review aging reports and identify accounts requiring follow-up

+ Contact customers regarding outstanding balances

+ Follow up on unpaid invoices and unresolved account balances

+ Document collection activity and customer communications

+ Research payment discrepancies and account history

+ Review account documentation to determine outstanding amounts

+ Coordinate with billing and AR teams to resolve issues

+ Assist with payment posting and account adjustments

+ Track collection activity and promised payments

+ Prepare and update aging reports

+ Escalate disputed or complex accounts appropriately

+ Maintain accurate customer account records

+ Assist with account reconciliations

+ Respond to customer questions regarding balances and payments

+ Support the broader accounting team with AR projects Requirements + 1-2 years of collections, AR, billing, or accounting experience

+ Healthcare billing or medical collections experience is a plus

+ Strong attention to detail

+ Comfortable working with confidential information

+ Professional phone and email communication

+ Ability to discuss balances and payments professionally

+ Basic Excel skills

+ Experience with accounting, billing, or healthcare systems preferred

+ Strong organization and follow-through

+ Ability to work independently while meeting daily goals Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .