Administrative and Billing Support Coordinator

Job Duties Billing & Case Support:

Supports billing-related projects, including follow-up on payment status and aged accounts. Sends case status and payment follow-up letters using templates. Monitors and updates internal tracking databases and spreadsheets. Updates and maintains Excel tracking systems and performs light data entry. Communicates with attorney offices, patients, and staff regarding case and payment status. Maintains organized digital records to ensure accurate documentation and tracking.

Administrative Coordination:

Answers email inquiries and phone calls while providing professional and timely customer service. Serves as a contact point for referral sources, assisting with records requests, appointment scheduling, and relaying messages as needed. Assists with miscellaneous office administrative tasks as assigned. Assists Business Development Manager and provides marketing support as needed. Skills & Qualifications Applicant must have strong organizational and time management skills. This role requires customer service skills and the ability to follow structured processes. The ideal candidate is detail oriented, comfortable working in a fast-paced environment, and willing to learn. Reliable transportation is required.

Pay:

$25.00 - $35.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person