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HCLTech

Senior Support Lead - IT Operations

Career Insights for Billing Supervisor

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What they do

A Billing Supervisor coordinates and supervises daily activities of the billing staff, monitors performance reports, and acts as internal liaison with other teams.

$64,418 / year median in California

-7% projected decline

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Job Description

Senior Support Lead - IT Operations HCLTech - 3.7 Santa Clara, CA Job Details From $151,000 a year 1 hour ago Qualifications Workflow management (operations management method) Enterprise software support Medical claims processing software
ICD-10 HCPCS
Electronic health record (EHR) management for billing and coding System testing Application Maintenance Implementing IT solutions Production troubleshooting Full Job Description Santa Clara, California Job Summary We are seeking an experienced Epic Resolute Professional Billing (PB) Analyst with expertise in Claims Management, Charge Router, and Medical Coding to support and optimize professional billing workflows. The ideal candidate will have hands-on experience configuring and supporting Epic PB, managing claims processing, implementing charge routing solutions, and ensuring accurate coding integration. The role involves collaborating with revenue cycle, coding, and clinical teams to enhance billing operations, resolve production issues, and deliver system improvements while maintaining compliance with healthcare and Epic best practices. Key Responsibilities Configure and support Epic Resolute PB workflows. Manage and troubleshoot claims processing and charge routing. Collaborate with coding, billing, and operational teams to optimize revenue cycle processes. Support system enhancements, testing, and issue resolution. Skill Requirements Strong experience with Epic Resolute Professional Billing (PB) . Hands-on experience with Claims Management , including claim edits, claim generation, and billing workflows. Experience configuring and supporting Charge Router and charge routing workflows. Knowledge of medical coding (ICD-10, CPT, HCPCS) and its integration with PB billing processes. Experience in PB build, testing, troubleshooting, and production support. Understanding of Revenue Cycle Management (RCM) workflows and end-to-end professional billing processes. Epic Resolute PB certification is preferred. Maximum Salary (US): 151000 Minimum Salary (US): 95000 #body.unify div.unify-button-container .
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