New England Mechanical Services, Inc. Job Template - Credit & Collections Representative

About Us We offer single-source facilities services solutions, including engineering, design, installation, repair, maintenance and operations for commercial real estate, financial, healthcare, technology, educational, and industrial facilities. Job Summary We are currently seeking a Credit and Collections Representative for the credit department to perform credit approvals and accounts receivables. Essential Duties & Responsibilities Process cash receipts in accounting system. Responsible for the accurate preparation of daily bank deposits from cash receipts. Process Credit Card payments from customers. Maintain billing information in accounting system. Assist in the tracking and collection of receivables and having direct contact with customers. Prepare Lien Waivers from customers. New customer credit review. Assist in the coordination of resolutions to problems affecting payments by customers. Gather information related to receivables during audits. Responsible for the electronic filing of ACH deposits and checks. Use of computer systems including Excel, email and accounting software Review aging for Unallocated Cash. Research and correct (over) payments or apply cash to open invoices. Maintain Tax Exempt Certificates for customers. Qualifications The position requires an individual with an associate or bachelor's Degree or 3 years of credit and collection experience. The successful candidate will have prior office experience, strong bookkeeping knowledge; proficiency with PC; proficiency with Microsoft packages a must; excellent organizational, administrative and communication skills. Ability to read, write, communicate and comprehend instructions, correspondence and memos. Good organizational, customer service and telephone skills. Understanding various mathematical concepts to perform the essential function of the job such as adding, subtracting, multiplying dividing, fractions and percentages. To follow direct instruction from supervisor, ability to work unsupervised, problem solving, have good relations with co-workers, self-motivation, open and friendly. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Physical Demands Able to sit for long periods of time, typing, excellent telephone etiquette, computer work for long periods of time, flexible to work extra hours, good listening skills and ability to respond to telephone and in person inquiries from vendors and employees. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Noise level moderately low, climate controlled environment and stress level moderate to moderately high. Attire is business casual. Equal Opportunity Employer As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled Affirmative Action Policy Please review our Affirmative Action Policy. Notice to Prospective Employees Notice to prospective employees: There have been fraudulent postings and emails regarding job openings. EMCOR Group and its companies list open positions here. Please check our available positions to confirm that a post or email is genuine. EMCOR Group and its companies do not reach out to individuals to help with marketing or other similar services. If an individual is contacted for services outside of EMCOR's normal application process - it is probably fraudulent.