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City of Newark

Billing Technician

Career Insights for Billing Specialist (General)

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What they do

A Billing Specialist performs administrative work at financial institutions and banks that handle bills, receipts, and invoices. Manages the status of client accounts and tracks financial records, charges, and receipts of the accounts.

$49,166 / year median in Delaware

+2% projected growth

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Job Description

at City of Newark in NEWARK, Delaware, United States Job Description The City of Newark is seeking a highly skilled and technically proficient Billing Technician to join the Finance Department. This technical position within the Payments & Utility Billing Division is responsible for performing municipal utility billing and customer account maintenance for electric, water, sewer, and stormwater services. Annual salary range of $57,325 - $83,286 with a hiring range of $57,325 - $72,534 commensurate with prior experience. Excellent fringe benefits include employer paid individual healthcare, traditional pension, sick leave, wellness incentives, paid time off, and professional development opportunities. Internal applicants, per union contract salary increase would be Step A or 4% increase, whichever is higher. CWA Pay Grade 13. Responsibilities include processing utility billing cycles, reviewing billing data for accuracy, researching and resolving billing errors, and reviewing meter information. Work is performed in accordance with established guidelines and under limited supervision. Experience utilizing an automated billing or customer information system is preferred. The successful candidate will possess strong analytical, problem-solving, organizational, and customer service skills and the ability to perform detailed work with a high degree of accuracy. Basic to intermediate Microsoft Excel proficiency and the ability to efficiently utilize multiple computer applications in a high paced environment are also desired. Interested individuals can review a full job description online and need to complete an application at www.newarkde.gov/jobs by 4:00 p.m. Friday, September 11, 2026. The City of Newark is an equal opportunity employer that is committed to inclusion and diversity. We are dedicated/committed to providing equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. To view full details and how to apply, please login or create a Job Seeker account