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RH
Robert Half
Medical Billing/Claims/Collections
Career Insights for Billing Specialist (General)
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Scorecard
Based on Delaware data
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What they do
A Billing Specialist performs administrative work at financial institutions and banks that handle bills, receipts, and invoices. Manages the status of client accounts and tracks financial records, charges, and receipts of the accounts.
$49,166 / year median in Delaware
+2% projected growth
Job Description
Description We are looking for a dependable Medical Billing/Claims/Collections specialist to support revenue cycle activities for a medical practice. This onsite role works closely with billing and collections teams to address claim issues, pursue reimbursement, and keep account activity organized and up to date. This is a contract position with the opportunity to contribute across multiple service locations while building long-term value within the department.
Responsibilities:
- Oversee billing and collection workflows for outstanding insurance claims and patient accounts across assigned service lines.
- Communicate with payer representatives to review claim status, address unpaid balances, and move delayed reimbursements toward resolution.
- Investigate denials, correct billing discrepancies, and prepare appeal-related follow-up when additional action is needed.
- Record account updates, collection efforts, and payment activity accurately to maintain complete documentation.
- Manage a daily queue of accounts with a target productivity level after onboarding and training are completed.
- Partner with coworkers and department leadership to resolve complex billing issues and support shared operational goals.
- Provide billing support for more than one facility location as workload priorities shift.
- Contribute to special assignments and offer additional schedule flexibility, including overtime, when business demands increase. Requirements
- Previous experience in medical billing and collections is required.
- Working knowledge of claim follow-up, denials management, and reimbursement recovery processes is required.
- Experience handling hospital billing is helpful but not required.
- Familiarity with in-state payer follow-up and insurance communication is preferred.
- Strong attention to detail and the ability to stay organized while managing a high-volume workload are essential.
- Dependable attendance, punctuality, and personal accountability are required for success in this onsite position.
- Ability to accept coaching, adapt to feedback, and collaborate effectively within a team environment is required.