POSITION SUMMARY

This position is responsible for investigating, resolving, and appealing denied medical insurance claims to maximize revenue and minimize outstanding accounts receivable. This role requires a strong understanding of insurance guidelines, billing codes, and medical documentation standards.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Process denied claims and follow up with insurance companies to resolve discrepancies or reimbursement issues. Audit patient charts to confirm proper coding and documentation for billing accuracy. Read, analyze, and interpret Explanation of Benefits (EOBs) to determine next steps for claim resolution. Ensure all denials are submitted with complete and accurate information. Ensure that denials are worked on daily and assist with tasks as assigned. Process electronic and paper payment postings efficiently and accurately. Communicate regularly with administrative and clinical staff, preparing detailed reports for administration as needed.

EDUCATION AND/OR EXPERIENCE

High school diploma or GED required Two years of medical denial experience required Previous experience accessing insurance portals Proficient in Microsoft Excel and EMR systems, eCW preferred Strong analytical and communication skills with exceptional attention to detail Why Join Us?

Benefits Include:

401(k) retirement plan Medical insurance Dental insurance Vision insurance Health Savings Account (HSA) Life insurance Paid Time Off (PTO) Uniform allowance Additional supplemental plan available as well!

Position Type:

Full-Time