Description We are looking for a Collections Clerk to support payment recovery activities while providing attentive service to customers. This is a Contract position suited to someone who is comfortable handling account follow-up, maintaining accurate records, and communicating clearly by phone and email. The ideal candidate is organized, confident using Microsoft Office, and able to balance customer interaction with timely administrative work.

Responsibilities:

• Contact customers regarding past-due balances and work to secure timely payment on consumer and commercial accounts.
• Maintain accurate collection notes, update account details, and enter payment-related information into internal records.
• Respond to customer questions about balances, billing details, and payment status with a service-oriented approach.
• Perform outbound calling to follow up on delinquent accounts and encourage resolution of outstanding invoices.
• Review account information to identify overdue items, document collection activity, and escalate issues when needed.
• Use Microsoft Office tools to track account activity, prepare reports, and organize collection-related documentation.
• Support billing and credit collection efforts by coordinating account follow-up and monitoring payment commitments. Requirements
• Experience or familiarity with consumer and commercial collections processes.
• Ability to communicate professionally with customers while handling sensitive payment discussions.
• Comfort making outbound calls and following up consistently on overdue accounts.
• Proficiency with Microsoft Office applications and general computer systems.
• Strong data entry skills with attention to accuracy and record maintenance.
• Customer service experience with the ability to remain courteous and solutions-focused.
• Good organizational skills and the ability to manage multiple accounts and deadlines.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .