Overview We are seeking a proactive and detail-oriented Service Billing Coordinator to join our dynamic finance team. In this vital role, you will oversee the billing processes related to our service offerings, ensuring accuracy, timeliness, and compliance with financial standards. Your expertise will help streamline billing operations, enhance client satisfaction, and support the overall financial health of the organization. This position offers an exciting opportunity to apply your accounting and financial software skills in a fast-paced environment committed to excellence. Responsibilities Review completed work orders and technician notes for accuracy, completeness, labor, materials, refrigerant, parts, and other billable items. Move materials from inventory to the appropriate service work orders within the company system and verify material quantities and costs. Prepare and issue service invoices with all required customer PO numbers, work order numbers, portal requirements, and supporting documentation. Issue, record, and track purchase orders and confirm vendor pricing is assigned to the correct work order. Place material and supply orders for pickup or delivery and follow up on backorders, missing items, and open orders. Track open and unbilled service work orders, including jobs waiting on parts, pricing, approvals, technician information, or additional documentation. Follow up with technicians, dispatch, service management, and vendors to resolve missing information or billing-related questions. Coordinate with the service team when parts are received and return visits need to be scheduled. Process and send monthly customer statements. Assist with warranty paperwork, material returns, vendor credits, billing corrections, and adjustments as needed. Maintain organized records for invoices, work orders, purchase orders, vendor documentation, and customer billing requirements. Provide general clerical, administrative, and team support to the service and accounting departments as needed. Qualifications Prior experience in billing, accounts receivable, service coordination, or administrative support is preferred but not required. Experience in HVAC, mechanical contracting, construction, or service-related billing is a plus, along with familiarity with Jonas or similar accounting or service software. The ideal candidate is organized, dependable, detail-oriented, and able to manage multiple priorities while maintaining accurate records and consistent follow-up.
Pay:
$22.00 - $28.00 per hour Expected hours: 40.0 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid sick time Paid time off Vision insurance