Job Title:

Insurance Coordinator Location:

Townsend Family Dental Center -

Hinesville, GA Job Type:

Full-Time About Us:

Townsend Family Dental Center is a well-established private dental practice committed to delivering high-quality, patient-centered care. Located in the heart of Hinesville, our team takes pride in creating a welcoming, professional environment where patients and staff alike feel respected and supported. We are seeking an experienced and detail-oriented Insurance Coordinator to join our growing team.

Position Overview:

The Insurance Coordinator is responsible for verifying patient insurance, processing and tracking claims, and communicating clearly with both patients and insurance providers. The ideal candidate is organized, proactive, and brings a strong understanding of dental insurance policies and billing procedures.

Key Responsibilities:

Verify dental insurance coverage and eligibility prior to appointments Submit claims accurately and in a timely manner Monitor outstanding claims and follow up on unpaid or denied claims Interpret Explanation of Benefits (EOBs) and resolve discrepancies Provide patients with clear estimates of insurance coverage and out-of-pocket costs Coordinate with clinical and administrative staff to support treatment planning and scheduling Maintain accurate records using Dentrix or similar dental software

Qualifications:

Minimum 1 year of experience in dental or medical insurance coordination Proficient in PPO insurance plans, billing codes, and claim follow-up Familiarity with Dentrix or other dental software strongly preferred Strong communication and interpersonal skills High attention to detail and excellent organizational habits High school diploma or equivalent required; additional dental or billing certification a plus

Work Schedule:

Monday through

Thursday:

7:30 AM - 4:00

PM Friday:

7:30 AM - 12:00

PM Compensation and Benefits:

Competitive pay based on experience Paid holidays and time off Supportive team environment Opportunities for professional development How to

Apply:

Interested applicants should apply to this job opening. Please contact TownsendHR@makaihrc.com for any questions!!

Address:

Townsend Family Dental Center 767 Veterans Parkway, Suite 102 Hinesville, GA 31313 We look forward to welcoming a dedicated and compassionate professional to our team!