The Accounts Receivable Analyst plays an important role with our customers by keeping their accounts accurate and up to date, answering questions, and keeping your assigned accounts 90-95% current. This will be accomplished by reviewing each customer's receivable account to stay within established credit limit. You will also need to learn about our products, understand our "Order to Cash Cycle" and be able to learn and efficiently use our ERP system. Our business includes large retail stores, buying groups, colleges/universities, high schools, youth leagues and direct to consumers from our e-commerce business. Communicating well with customers via phone and email is essential. Bring your AR experience working with multiple types of customers. To help you understand the scope, our total outstanding receivables can reach $20 million. A typical day will require placing & releasing credit holds, making collection calls, analyzing credit limits, plus other projects that arise. Each day will be different as you will need to be a self-starter who can prioritize tasks and develop a work plan. Aging reports, keeping deductions current and meeting monthly metrics will be required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
include the following. Other duties may be assigned. 1. Review open AR balances for customer accounts. 2. Daily review and release of customer credit holds after reviewing customer account detail. 3. Meet monthly metrics such as 90-95% current and keeping deductions aging to less than 120 days. 4. Responsible for partnering with sales representatives and providing updates on the status of their receivables and resolving any related issues. 5. Provide copies of invoices and statements when requested by customer. 6. Make outbound calls to customers to resolve balances deemed past due by the Accounts Receivable (AR) system and ensure proper documentation in the AR system. 7. Use experience to identify customers' needs and provide solutions. 8. Learn and understand our products, discounts and systems and Order-to-Cash Cycle. 9. Able to analyze an account to determine risk within guidelines and in conjunction with supervisor. 10. Quickly review account history, payment, and credit information to articulate a resolution. 11. Resolve payment delay issues, deductions, and cash application issues which the customer has communicated to the company, which is either preventing payment or will result in a deduction. 12. Provide communication to customers via telephone, computer, and written correspondence regarding account's status, and obtain payments or develop resolution plans up to and including payment. 13. Support inter-departmental initiatives to ensure that goals are met, make suggestions to improve collections effectiveness.
QUALIFICATIONS, SKILLS & ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Highly proficient with Microsoft Office Suite of products, especially Excel spreadsheets, and the ability to learn and use our ERP system. Experience with Avante is a plus. EDUCATION and/or
EXPERIENCE
Associate's degree in accounting or other business-related field, including a solid understanding of accounts receivable and accounting principles with at least 5 years of accounts receivable experience. Experience with a manufacturing company is preferred. 10 years of exceptional experience without the associate's degree may be considered.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Benefits include:
Medical, Dental, Vision, and Life insurance Health Savings Account Flexible Spending Account 401k with company match
PTO Paid Holidays About Certor Sports:
At Certor Sports, our passion is protecting and enhancing performance for the American sports athletes. Our state-of-the-art R&D department is a leader as we design and innovate the next generation of protective equipment and performance sporting goods. One of the great parts of this job is getting to see our products being used as you watch your favorite sports teams compete for championships. If you are up for the challenge and want to compete in the biggest events, we invite you to apply to our team. Certor Sports, LLC does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.