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RH
Robert Half
Accounts Receivable & Collections Analyst
Entry-Level JobVerifiedNo experience needed
Career Insights for Billing Analyst
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Based on Massachusetts data
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What they do
A Billing Analyst performs analytical and administrative work at financial institutions and banks that handle bills, receipts, and invoices. Analyzes the status of client accounts and keeps track of non-payments and other billing issues and trends.
$63,861 / year median in Massachusetts
-4% projected decline
Job Description
We are looking for an Accounts Receivable & Collections Analyst to join a finance team in Northborough, Massachusetts. This position focuses on managing receivables, improving collection performance, and supporting cash flow visibility through accurate reporting and analysis. The ideal candidate brings strong experience in commercial collections, cash application, reconciliations, and credit-related activities, along with the ability to collaborate effectively across leadership, treasury, and legal teams.
Responsibilities:
- Review outstanding customer balances, prioritize overdue accounts, and create regular reporting that highlights collection status, trends, and areas of risk.
- Lead recurring account review meetings, document decisions, and drive follow-up actions to keep resolution plans on schedule.
- Communicate collection progress to senior leadership, escalating complex issues when additional support is needed to resolve aging balances.
- Evaluate accounts receivable aging data, prepare weekly and monthly collection summaries, and provide analysis to support informed financial decisions.
- Partner with treasury leadership and legal stakeholders to assess customer creditworthiness, gather supporting financial information, and recommend appropriate credit limit changes in line with company guidelines.
- Coordinate annual credit insurance renewal activities by compiling required data and working with external broker and insurer contacts to align coverage with receivables exposure.
- Process customer payments promptly and accurately, investigate unapplied cash and deduction issues, and resolve short-paid invoices in a timely manner.
- Perform routine banking support activities, including wires, check processing, lockbox transactions, account documentation updates, and responses to bank-related inquiries under appropriate supervision.
- Reconcile receivable and cash records to the general ledger, assist with month-end close, and contribute to cash forecasting, daily cash reporting, positive pay preparation, audit support, and ongoing process improvements.
- Maintain complete and accurate customer account records while documenting collection activity and preparing reporting and analysis for treasury leadership review.
- for immediate consideration, please call me directly, 508-205-2127, Eric Lebow