• Provides accurate data entry of charges and demographics for multiple payer types.
• Follows up on unpaid accounts and rejected insurance claims using Explanation of Benefits forms and reports.
• Post payments on accounts from patient checks and credit card receipts.
• Researches and responds to billing inquiries from patients and families .
• Provides assistance to support staff in evaluating and resolving billing related issues or questions.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
• Follows-up on unpaid accounts and rejected insurance claims using Explanation of Benefits forms and reports via the Athena "manager hold" buckets.
• Manages all billing correspondences and insurance carrier enrollment requests.
• Uploads all remittance and zero-pay correspondences into billing software for processing.
• Provides back-up support, on occasion, for front-end duties and responsibilities.
• Exhibits a very positive, welcoming, friendly and supportive attitude to patients and colleagues in all interactions.

Job Type:

Full-time Pay:

From $25.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off

Experience:

ICD-10: 2 years (Required)

Work Location:

In person