Medical Collections Specialist

Robert Half Medical Collections Specialist Shrewsbury, MA Apply Description We are looking for a Medical Collections Specialist to support revenue cycle performance by managing insurance follow-up and resolving outstanding account issues. This position plays an important role in reducing aged receivables, addressing claim obstacles, and helping maintain accurate reimbursement activity. Based in Shrewsbury, Massachusetts, the role is well suited for someone who is detail-oriented, organized, and comfortable working across billing platforms and payer resources.

Responsibilities:

• Monitor unpaid insurance claims and take timely action to advance accounts toward resolution and payment.
• Manage billing and follow-up activities for assigned payer accounts, ensuring all claims are worked accurately and consistently.
• Investigate billing variances and payment discrepancies, then complete the necessary corrections to support proper reimbursement.
• Identify rejected claims quickly, determine the cause, and complete corrective steps to prevent delays in claim submission or reprocessing.
• Use clearinghouse tools to review claim activity and track submission issues, with familiarity in Waystar considered highly beneficial.
• Navigate payer web portals to verify claim status, review remittance details, and complete required follow-up actions.
• Participate in recurring accounts receivable review meetings and provide updates on account progress, trends, and barriers to payment.
• Maintain clear and accurate documentation within billing or medical record systems to support account history and collection efforts. Immediate needs here! Please reach out ASAP to me directly, Eric Lebow 508-205-2127 Requirements
• At least 2 years of experience in medical collections, insurance follow-up, or healthcare accounts receivable.
• Working knowledge of medical billing, insurance claims, and third-party reimbursement processes.
• Experience handling commercial, consumer, or government-related collections, including Medicaid billing activities.
• Proficiency using electronic medical record systems and other healthcare billing platforms.
• Ability to work effectively within clearinghouses and payer portals to research claims and payment activity.
• Strong attention to detail with the ability to identify discrepancies and follow through on account resolution.
• Clear written and verbal communication skills, with the ability to manage multiple accounts and priorities efficiently.

Immediate needs here! Please reach out ASAP to me directly, Eric Lebow 508-205-2127 Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) . Active Filters Medical Collections Specialist Shrewsbury, MA Clear All Apply