International Billing Supervisor

Avfuel Corporation

•

Ann Arbor, Michigan

•

PERMANENT

Updated 04/08/2026

Job Description

Job Summary

Job Summary:

Avfuel Corporation provides the global aviation industry fuel and services through its network of branded dealers and international locations. Avfuel is seeking a Billing Supervisor.

Duties/Responsibilities:

Create customer specific invoices within internal systems; monitor and make changes for special and varied billing arrangements

Independently and timely communicate with customers and Sales Team to effectively assist and resolve issues

Meet strict daily deadlines while insuring accuracy and excellent customer experience

Provide absence coverage in the event another biller is out

Coordinate all emails that are sent to the group email box

Train new hires and be available to guide and train other billers in the department

Communicate issues and concerns with manager and sales staff

Other special projects and duties as assigned

Always have a positive attitude and ability to work well under pressure

Willing to step up wherever needed to ensure daily departmental procedures are completed

Reconcile tax listing reports and ensure all contract fuel sales have processed at correct rates. Must communicate and work with suppliers, sales and AP to promptly work through any discrepancies.

Handle all special setups for customers that need to be approved by pricing, sales and IT

Run customer specific reports and send special invoices regularly

This is a Monday thru Friday position

Supervise the Billing Associates and workload

Required Skills/Abilities:

Strong communication skills both verbal and written

Exceptional multi-tasking skills

Ability to solve problems independently

Ability to handle high stress environments from time to time

Strong organizational skills and attention to detail

Positive attitude and willingness to be a team player

Education and Experience:

High School Diploma required

Associates Degree preferred or equivalent experience

1-2 years Accounting/billing/bookkeeping or comparable experience a plus

2 + years customer service experience

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift 15 pounds at times. Must be able to access and navigate each department at the organization's facilities.

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